The winners from the competition “IT project of the year- 2016” were awarded at official ceremony held 21 February 2017.
The competition had two primary categories- Public sector and Corporate sector as each of them carried out four and three subcategories. TBI Info’s Project – B-Assist was nominated in “Corporate sector”, subcategory “Banks and Insurance companies” and grabbed the well-deserved award!
The application which TBI Info developed in partnership with ZEAD “Bulstrad Life Vienna Insurance Group” EAD and with Next Consult – official representative of Salesforce for Bulgaria, brings services in the field of health care insurance to a whole new level with primary focus on client’s comfort and care.
B-Assist serves as a personal assistant that provides access to professional health care online, continuously 24 hours. The application has multiple functionalities and allows users to:
- easily make appointments for medical examinations and notifies about them;
- helps customers to quickly send documents about confirmation of highly specific medical tests;
- stores useful information about insurance coverage, submitted claims and medical services used;
- offers new opportunities with each update.
Additional advantage with B-Assist usage is that all insured with “HealthCare” customers receive access to a map with addresses of 600 licensed public and private medical facilities and their branches across the country, in which the insurance is valid.
B-Assist application works on iOS and Android.
TBI Info and HR Industry
TBI Info participated with individual stand at the HR Industry event organised by Job Tiger.
Our representatives from HR and Sales departments shared information with visitors and answered their many enquiries regarding Taleo’s software potentials by Oracle.
Visitors were happy to learn of the many features that Taleo has to offer compared to the common software for Pay Roll, that most HR professionals are used to work with.
Of great interest for the visitors were Taleo’s features for automatic selection using keywords and competency, central uploading of advertisements straight to company’s web site and job platforms like Job Tiger. There were inquiries about the features regarding employees’ management and performance based assessment, remuneration, calculating bonus amounts based on results, reviews, trainings and many others.
Visitors had the opportunity to arrange a meeting for demo of Oracle’s Taleo with IT professionals from TBI Info.
If you are interested in a free on site demonstration of the software for Human Resource Management, please contact our Sales and Marketing Specialist – Ivo Georgiev at tel.: + 359888 313 005, or by mail:
Technology will change the business
Mr. Maslyankov you recently celebrated TBI Info’s 14th birthday. What are the major achievements of the company over the years?
During the past 14 years we have been successful in many ways. Since it’s establishment, TBI Info has been a gold partner of Oracle, which itself is a great achievement. The development of TBI Info together with a vendor like Oracle enables us to stay in touch with the latest technologies entering the market for business applications. This process gives us the opportunity not only to follow technological trends, but to lay the foundations for innovations. As a key partner of Oracle Bulgaria we have the opportunity to experiment with technologies that are not even available to customers around the world – we can test new applications, work with them and even develop them further.
And what were your biggest challenges you encounter as a manager?
One of the biggest challenges for me personally was during the period between 2011 and 2013 when we were doubling our employees each year. As wonderful as it may sound, managing such business growth was not easy, but we managed to keep the quality of our services. This past year was also filled with great challenges and yet bigger achievements. Another achievement is the overall restructuring and repositioning of the company’s business from focused primarily on internal projects for the Vienna Insurance Group towards external customers as well. In 2016 the ratio between internal and external operations is approximately 70 to 30%, and in 2017 we anticipate the proportional spread to equal.
How are your clients’ expectations changing at this point?
I would not say there are significant changes in the way we do our job, because we have always been closely connected to the clients. The client itself change, as a result of the transformations that business is going through. I mean the digital transformation or the so called Forth industrial revolution.
Digital transformation means that everything we do offline can be done online just as well. I mean everything. We should be constantly up to date with technology and innovations. There is a misconception that the bigger a business gets and increases it’s market share the sooner it assumes that it is safe from any disruption.
It is clear for us that business changes with technologies, because consumers of goods and services come from a new generation. There will always be a disruptors trying to steal market share from the established and conservative companies.
The idea behind digital transformation for companies is to keep their flexibility and to move faster and advance technologically to the level expected by their clients before start-ups do that.
What are your forecasts in terms of sector development and technology market in general and what is the focus of TBI Info’s business in 2017?
I believe in online trends growth and that things will be happening online. The tendency towards cloud technologies is visible not only on the market but is defined also by all large technological companies like Microsoft, Oracle, Amazon, SalesForce etc. which put efforts in offering mostly cloud based business solutions. This trend is ongoing for several years now. In the near future any software that is not on cloud will have no value. This is the biggest change coming our way speaking of business software and not only. According to various agencies by 2025, 85% of customer service will be carried out without human intervention. These are some of the directions on which we will focus our business – mobile technologies, cloud technologies and artificial intelligence.