In for the people



IT Company TBI Info has celebrated its 14th Birthday!


Established in November 2002 by Julian Maslyankov, who was at the time the CIO of the largest pension insurance company in Bulgaria – “Doverie”. The main goal of the venture was to create a successful Bulgarian company that develops software solutions for the management of NBFI (non-bank financial institutions). Originally named “Doverie Info” and subsequently rebranded to TBI Info after the establishment of the financial group TBI Bulgaria. Since 2006 TBI Info has been added to the portfolio of Vienna Insurance Group, which owns two brands in Bulgaria- “Bulstrad” and “Doverie”.

Right after the creation of TBI Info, the company became a golden partner of Oracle Corp. The successful collaboration with the software giant continues to date. In 2010, TBI Info started its active partnership with BIAC and positioned itself as a reliable consultant with expert skills in the field of insurance and software solutions for the companies within VIG. After it’s recognition as BIAC’s partner in 2012, TBI Info started active participation in different projects, related to SAP software implementation for Vienna Insurance Group, which opened significant perspectives for the company.  One year later, TBI Info became subsidiary of BIAC and obtained ISO 9001 and ISO 27001 certification.

In the field of corporate social responsibility and Human Resource development, TBI info is one of the few companies in Bulgaria and in IT sector that gives opportunity to unemployed youngsters to work and develop as professionals through the programme “New job openings”. TBI Info invests in their education, and gives prospects and future realisation to unexperienced young people who have the will and potential to grow.


Business and education – is the bond between them strong enough?


Daniela Ilieva has been HR specialist at TBI Info for more than two years and she is also a recent Master graduate in Human Resource Development.

 This job position gives her the opportunity to combine her interests in psychology and human resources. She enjoys working with people and cherishes the challenges she encounters in her daily work with IT experts.

  1. What do you think about the relationship between business and education?

I believe that business is a natural extension of education, however in business professionals experience things in practice and in all their complexity.

The good news is that lately we have been observing some strengthening of the linkbetween business and education. There are increasing number of companies that support students and scholars in their development and acquisition of knowledge and experience by preparing them for the post-graduate stage of their career. Such initiatives are practical training programs and scholarships offered by the business as well as open door policy, workshops etc.

Are recent graduates prepared for employment in general?

My personal observations show that candidates are not practically prepared to start a job.

Initially they receive rich academic knowledge, but there is a huge lack of practical experience and skills, that make this theoretical knowledge ineffective. Even if there is some kind of practical training, it is carried out in outdated facilities and equipment that should be improved.

  1. What is business doing to improve the skills of student graduates? 

The business has a lot to offer, but also requires a lot from the individuals. Graduating from University is not enough and cannot guarantee a suitable job. As economy is growing rapidly and business environment changes significantly, applicants must focus on particular professional field beforehand. And in order to do so, they need to be familiar with it– this is where practical experience fits in.

  1. What are your observations based on supply and demand for job openings?

In terms of level of education, the largest share in the creation of new job openings is  formed by those positions that require college degree and professional college  education, followed by jobs requiring high school education.

This is true for the IT field as well – one of the areas in which employees are mostly university graduates.

  1. According to you, what are the perspectives for changes in the education system?

Recently we have witnessed attempts by the education authorities to relate with labor market needs and business organisations. This is related to the fact that since it has beenestablished the educational system has barely changed, leading to a mismatch between the current educational model and market needs with know how that rapidly grows.

I believe that the prospects in this area are favorable and the changes will benefit education,business and employees.


Introducing professional training for developers is a step in the right direction, according to TBI Info’s HR specialist, Daniela Ilieva

Professional training enhances the efficiency of the education system. According to research, students, who have passed professional training, are more likely to find a jobeasily, compared to the ones who have not.

The idea to introduce professional training for developers in high schools, offered by the Bulgarian Association of software companies (BASSCOM), is considered a step in the right direction by Daniela Ilieva – HR Specialist at TBI Info.

“Lately we are witnessing shortage of qualified human resources in software industry, such change would be greatly appreciated. By implementing  that change in the education system, the transition from education to business would be easier”, Daniela said.

The program, signed also by the Minister of Transport, Ivaylo Moskovski, is addressed to the National Agency for professional training and education. The Agency has to introduce  the new position and a state education standard needs to be added to it.

BASSCOM’s initiative implies that qualification as well as financing of training centers and teachers will be done by the Ministry of Education and science, while the content would be provided by the Association itself.

The plan is that the first group of students would be qualified for junior developers in 2018/2019, and by 2020 it is expected that their number would be 6000 per year.

Professional training reflects the need to combine academic and professional training. Students who go through it not only gain relevant technical skills and knowledge, but they also learn to tackle change and to constantly improve skills and competences, we might as well say that professional training stimulates creativity, the HR specialist adds.